Returns, Shipping & Privacy Policy

RETURNS

Unis will exchange or reimburse product within 14 days from the ship date. All goods must be returned in perfect, unused condition along with a copy of your initial invoice. All hang-tags and labels must remain on garment. We require that you email us so that we can issue an Exchange or Return Authorization #. We will then be able to reserve and prepare another style/color/size. Please email returns@unisnewyork.com. Please include the following in your email:

- Name and Address
- Order #
- Short Description of reason of RETURN…OR
- Style/Color/Size of what you would like to EXCHANGE
with a short description

In case goods are NOT available for an exchange, you will be reimbursed (excluding shipping charges).

REFUNDS

Your account will be credited within 14 days of receipt of returned goods.
ALL SALE ITEMS ARE FINAL SALE.
NO EXCHANGES OR REFUNDS ON DISCOUNTED AND SALE ITEMS. "SALE ITEMS" INCLUDE ANY ITEMS THAT ARE PURCHASED FOR LESS THAN THE ORIGINAL FULL RETAIL SELLING PRICE. DISCOUNTS AND SALE PRICES ARE NOT RETROACTIVE, MAY NOT BE APPLIED TO PREVIOUS PURCHASES, AND WILL BE HONORED ONLY WHILE SALE IS ACTIVE. 

ALL UNDERGARMENTS ARE FINAL SALE AND MAY NOT BE EXCHANGED OR RETURNED.

NO EXCHANGES OR REFUNDS ON INTERNATIONAL SHIPMENTS.

 

SHIPPING

Unis ships domestically via UPS Monday-Friday, excluding holidays. Shipments outside of the US are processed via USPS. Orders are processed within one business day of payment. In case of an incomplete delivery, only the items shipped will be charged.

Our shipments are "Signature Required" by default. If you would like to waive this requirement feel free to contact us. Please note that if you decide to forgo this we are released of any liability in regards to shipping issues once the package has left our facility. 

If you do not receive a confirmation of your order, please email us at customerservice@unisnewyork.com.

NOTE: Because Unis charges the California statewide minimum sales tax rate of 7.25% for purchases made online but shipped outside of LA county, the purchaser is liable for any additional district tax owed in connection with his/her transaction.

Please note that any shipments being delivered outside of the US may be subject to duties, customs and local tax charges and that these costs will not be included in your order total. You are liable for any of these fees and payment may be necessary to release your shipment.

PRIVACY POLICY

We have created this privacy policy to demonstrate our firm commitment to your privacy and the protection of your information.

Our email marketing is permission based. If you received a mailing from us, our records indicate that (a) you have expressly shared this address for the purpose of receiving information in the future ("opt-in"), or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.

If you believe you have received unwanted, unsolicited email sent via this system or purporting to be sent via this system, please forward a copy of that email with your comments to abuse@constantcontact.com for review.

How can you stop receiving email from us?

Each email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. If you wish to do this, simply follow the SafeUnsubscribe™ or Update Profile links at the end of any email. If you have any issues finding or using this link, please inform us by contacting customerservice@unisnewyork.com.

How we protect your privacy

We use appropriate security measures to protect against the loss, misuse and alteration of data used by our system.

Sharing and Usage

We will never share, sell, or rent individual personal information with anyone for their promotional use without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information, and to contracted service providers for purposes of providing services relating to our communications with you.

Use of Web Beacons

When we send you emails, we may include a web beacon to allow us to determine the number of people who open our emails. When you click on a link in an email, we may record this individual response to allow us to customize our offerings to you. Web beacons collect only limited information, such as a cookie identifier, time and date of a page being viewed, and a description of the page on which the Web Beacon resides (the URL).

Web Beacons can be refused when delivered via email. If you do not wish to receive Web Beacons via email, you will need to disable HTML images or refuse HTML (select Text only) emails via your email software.

Privacy Policy Changes

This policy was created on March 2008 and modified on September 2012.